Privacy Policy

1. Introduction

What the Dilly Yo Dip Co. ("WTDY," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number
• Shipping Information: Mailing address
• Payment Information: Credit card details (processed securely through Stripe)
• Account Information: Waitlist signup information
• Communication Data: Messages you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Usage Data: Pages visited, time spent, links clicked
• Device Information: Browser type, operating system, IP address
• Cookies: Small data files stored on your device

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping notifications, and tracking information
• Respond to your questions and customer service requests
• Send you updates about product launches and promotions (if you opted in)
• Improve our website and products
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

• Payment Processing: Stripe, Inc. - We use Stripe to process payments securely. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to their Privacy Policy. We do not store your complete credit card information. Stripe is PCI DSS compliant and uses industry-standard encryption to protect your payment data.
• Shipping: USPS - We share your name and shipping address to deliver your products.
• Email Services: Gmail - We use Gmail to send order confirmations and shipping notifications.
• Website Hosting: Vercel - Our website is hosted on Vercel's secure servers.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

5. Data Security

We implement reasonable security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers (Stripe)
• Access controls to limit who can view your information

However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails

Contact us at whatthedillyyodipco@gmail.com

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting.

9. Contact Us

Questions about this Privacy Policy? Contact us at whatthedillyyodipco@gmail.com